Certificate in Interviewing Skills

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Certificate in Interviewing Skills

Program Objectives:
By the end of the program, participants will be able to:

Define the importance of interviewing as a method of selection.
List the common mistakes untrained interviewers commit and define ways to overcome them.
Discover the main types of selection interviews and when and how to use each.
Design an interview guide and use it in order to collect ?code-able' data from interviewees.
Use probing techniques designed to uncover behavioral characteristics of applicants.
Utilize data collected from interviews in order to produce meaningful interview reports which will help in the decision-making process.

This program is designed for:

Recruitment and selection employees whose duties involve attracting, short listing and selecting candidates to fill vacancies. The program is also designed for professionals working in recruitment agencies and executive search firms.

This program is worth 25 NASBA CPEs.

Fees in US$:

Per participant $4,050
Frequent nomination $3,645
(including coffee breaks and a buffet lunch daily)

Discount Plans, Refunds & Cancellations Policy

Locations & Dates:

20 - 24 May 2012
Dubai, English

04 - 08 Nov 2012
Dubai, Arabic

Meirc reserves the right to alter dates, content, venue and trainer with a reasonable notice time.

One extra free place for every 2 paid nominees

Delivery Type: Group-Live

Pre-requisites: None

Related Programs:

Advanced Recruitment and Interviewing Skills

The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.

Program Outline

Introduction

Differences between Bad and Good Interviews

The Interview as a Method of Selection

Selection Methods
Prevalence of the Interview as a Selection Method
The Reliability and Validity of Interviews
Problems with Typical Interviews: Before, During and After
Improving Interviewing Reliability

Types of Selection Interviews

Screening and Biographical Interviews
Serial and Sequential Interviews
Panel Interviews
Structured Interviews
Competency-Based Interviews (CBI)
- Competencies Defined
- Behavioral and Performance Indicators
- Job Profiles and Job Descriptions

Pre-Interview Steps

Preparing a CBI Guide
Standardizing the Questions
Deciding on the Rating Scale
Organizing Venue and Material

Structure of an Interview

Introduction Techniques
Opening Statements/Questions
Conducting the Interview
Closing the Interview

Interview Questions

Open and Closed Questions
Hypothetical Questions: When and How
Leading Questions and How they should Be Used
Probing and Fact Finding Questions
STAR Probing Techniques
FACT Funneling Techniques
Disallowed Questions

Post Interview Steps

Classifying and Evaluating Captured Data
Quantifying Intangibles
Producing Interview Reports
The Selection Decision

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