Credit Policies Management

• Setting Credit Policies
• Approving the Credit
• Developing Credit Controls
• The Need for Accounts Receivable
• The Level of Accounts Receivable Companies Should Have

The Billing Process

• Efficient Billing Process Means Faster Collection
• Preventing the Fatal Mistake: Sending the Bill with Errors
• The Use of Technology

You Made the Sale, It's time to Collect your Money

• Cash: It's Worth your Efforts
• Techniques for Faster Collection
• Payment Processing Options

The Relationship Between Sales and Credit

• Developing Good Working Relationships Between the Two Departments
• Involving Sales in the Collection Effort

Accounts Receivable Process Analysis

• Best Practices in Accounts Receivable (AR)
• AR Process Improvement
• Improving Quality of Accounts Receivable
• Aging of Accounts Receivable and Bad Debts Reserves
• Alternatives in Computing Bad Debt
• Reducing Bad Debt Write-Offs
• Calculating Accounts Receivable Turnover
• Calculating Days Sales Outstanding (DSO)
• Collection Effectiveness Index (CEI)
• Analyzing the Operating and Cash Cycle

The Credit Department and the Customer

• Establishing a Profitable Relationship
• Meeting the Needs of the Customer

Keeping in Control

• Internal Controls in AR processes
• AR and the Monthly Closing of Accounts
• Outsourcing of Accounts Receivable Functions