Advanced Communication Skills

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Communication Skills

Advanced Communication Skills

Program Objectives:
By the end of the program, participants will be able to:

Identify different approaches to interpersonal relationships.
Improve organizational communication.
Discover different personal listening styles.
Develop skills in building rapport with others.
Practice and use assertiveness skills in different situations.
Assertively say No and disagree with others.
Enhance the ability to influence different personalities.

This program is designed for:

Employees, supervisors, senior and middle managers who already have good communication skills and want to take them to the next level by developing advanced communication techniques and strategies. This program is worth 25 NASBA CPEs.

Fees in US$:

Per participant $3,800
Frequent nomination $3,420
(including coffee breaks and a buffet lunch daily)

Discount Plans, Refunds & Cancellations Policy

Locations & Dates:

18 - 22 Mar 2012
Dubai, English

08 - 12 Jul 2012
Dubai, English

23 - 27 Sep 2012
Abu Dhabi, English

18 - 22 Nov 2012
Dubai, Arabic

Meirc reserves the right to alter dates, content, venue and trainer with a reasonable notice time.

One extra free place for every 2 paid nominees

Delivery Type: Group-Live

Pre-requisites: None

Related Programs:

Program Outline

Defining Effective Communication

Myths in Communication
Elements of Our Communication with Others
Using Different Communication Windows
Identifying Communication Styles
Characteristics of Effective Communicators
Communicating within Teams
Organizational Communication
Communication Styles in Different Team Stages

The Art of Listening

The Personal Listening Profile
Identifying Listening Approaches
Active Listening Techniques
Effective Listening and Paraphrasing
The Use of Clarification Techniques
Guidelines for Effective Listening

Understanding Other's Filter Systems

Internal Representational Systems
Six Main Filters
Eliciting Meta Programs
Understanding Thinking Patterns through Eye Movement
Building Rapport with Others
Using Questions as Probes

Assertiveness Skills

Definition of Assertiveness
The Power of Self Talk
Assertive Rights and Corresponding Responsibilities
Learning How to Say No
Feedback and Assertiveness
Ten Activities to Practice Assertive Behavior

Influencing Others

Secret of Influencing
Areas of Influencing
What Makes an Effective Influencer
Influencing through Rapport
Bases of Power
Sources of Individual Power
Understanding Influencing Styles
A Recipe for Successful Influencing
Influencing Different Personalities

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